Contact Us
If you've got a question about BigOven, we'll be happy to answer it.
We don't offer telephone support, sorry. The reason is that we try to keep
our prices as low as possible. We give away an awful lot of stuff for free
here at BigOven.com, and our software is very competitively priced -- for $30,
you get up to three Deluxe licenses. If we offered telephone support, we'd
have to increase our prices by more than 40% to cover it.
Before contacting us with your question, we kindly ask that you help keep our
pricing low and direct-developer-contact high by consulting the FAQs
first. Nearly half of our support inquiries are already answered in the FAQ,
and like all software enterprises, support costs do eventually get passed back
to customers in one form or another over time.
It's for that reason that we kindly request that you first take a moment to
check through our list of
Frequently Asked Questions as well as the running list of
Frequently Asked Questions on the
Message Board before submitting a new question.
Frequently Asked Questions
Got questions? Please see our Frequently Asked Questions section of the
Message Board:
- I've lost my product
serial number
- I'd
like to change my email address
- I cannot
seem to log in
- How do I
reinstall the product?
- Other
Frequently Asked Questions
We make every effort to keep our FAQ up-to-date with quick answers and
solutions, and in the vast majority of cases, we've already documented a
solution for you.
Got a question or comment? A great new idea? Or simply a pet
peeve with existing recipe software or sites that you'd like to see fixed?
Please tell us what you think about what you'd like to see in your ideal
recipe and nutrition software on our
Message Board.
Business Development & Sales:
sales@bigoven.com
Technical support:
support@bigoven.com
Mailing address:
3018 E Laurelhurst
Seattle WA 98105
fax: (561) 760-3136
