BigOven

I tried the instructions in the Help section regarding deleting cookies but it did not help.  I can get to my chef page but I can't access the "Try Soon" list and I thought that when I first logged on my name was on the page.  I am not very computer savvy but this is very frustrating.  Help!  Should I just start over?

I am having the same problem.  Help! --AtlantaPeach

If you are able to reach other websites, but are not able to log onto BigOven, and you are positive your email and password combination is correct, this is most likely because one of the "cookies" we use has become corrupted on your PC.  Your best option is to:

1)  Visit our logout page:  http://www.bigoven.com/private/logout.aspx

2)  Completely delete all cookies on your PC from within your web browser,

3)  Disable any "autoform" type features that attempt to override your password on any input forms, if you have them,

and try logging in again. 

Please jot us a support@bigoven.com note with your email and password that you're trying, and we'll also double-check from here. 

I have a similar problem.  I have registered but cannot log on.  If I request my password it is sent but still does not work.  I can access recipes etc but not my favourites or try soon.

This was working fine on my Ipod.  It has only screwed up when I tried it throuh my PC.

How do I fix this (I am no PC expert either so please make the solution simple) 

Can you try this:

1)  Log out by visiting http://www.bigoven.com/private/logout.aspx

2)  Close out of your browser and try logging in again.

If that doesn't work, you might want to try clearing the "Cookies" in your browser.  If you're using Internet Explorer, choose "Tools/Internet Options" and then "Delete..." to bring up the dialog to clear the temporary cookies on your browser.