Frequently Asked Questions

Re: Help on logging in

stevemur — Thu, 14 Aug 2008 03:51:59 GMT

For Firefox users, if you're having problems trying to log in with your correct email and password, please try these steps to clear the BigOven specific cookies on your PC:

Close out of BigOven
Launch Firefox
Choose "Options" from the "Tools" menu
Click on the "Privacy" tab
Click "Show Cookies"
In the search box, enter "bigoven"
Click "Remove all cookies"
Close out of these dialogs, and try logging in again

Re: Help on logging in

stevemur — Sat, 19 Apr 2008 22:56:45 GMT

Still having trouble logging in? Try these steps:

1)    Open Internet Explorer (not Firefox)
2)    Use Tools/Internet Options/Delete… to delete the current cookies on your PC
3)    Visit http://www.bigoven.com/private/logout.aspx to log out.
4)    You should be fully logged out of BigOven
5)    Now, try visiting http://www.bigoven.com/login.aspx?ReturnUrl=default3.aspx
6)    Make sure you keep Remember me checked
7)    You should now be logged in.
8)    Now, launch BigOven again and choose refresh from the menu.

Help on logging in

stevemur — Sun, 18 Nov 2007 23:05:39 GMT

Q: "I cannot seem to log into the recipe archive from within the BigOven software."

A: There are a few things to check out.

Double check that you are entering your email and password as BigOven expects. (Many people try to enter their BigOven.com username and password; that's not correct.)
Second, you might try logging out first to clear all the BigOven-related cookies on your computer. To do so, you can log out here. Then, using your browser's Tools/Options command, delete the Cookies and Temporary Internet Files. (For BigOven for Windows, make sure you're using Internet Explorer.)

If you can log in there, but not from within the BigOven for Windows application, then go into IE's Security Tab (you'll find this under Tools/Internet Options), and make sure you add www.bigoven.com to the allowed list, and make sure that BigOven can write cookies as well, also on that dialog.