Help | BigOven

Need Help?

We're happy to lend a hand.

But first, please take a moment to look through the Frequently Asked Questions. We aim to keep our prices as low as possible, and we serve over 2 million members with free, or nearly free -- cooking apps and services. If you think your question might have been answered before, please check the FAQ first.

If your question isn't answered there, please open a support ticket, making sure to enter the type of app you're using (website, iPhone, iPad, Android, etc.) as well as the email address you used for your BigOven.com account, and we'll be happy to assist.

What's new with BigOven?

We're improving BigOven all the time! To stay up-to-date with the latest information, visit the BigOven Blog and BigOven on Facebook.

To contact BigOven for all technical support inquiries relating to the site or software, please visit support.bigoven.com.

For advertising inquiries, visit our advertising section. business partnerships, please use our contact form.

Cooking/Recipe Advice

Looking for a recipe or cooking information? If your comment is about a specific recipe, it is often best to contact the cook who first posted it. Or, you can let us know via a support ticket and URL. Do a search on BigOven, post a review or comment on the recipe itself, or jot a question in our Facebook group.

Upgrading to Pro or cancelling

You can change your email address, profile photo, BigOven PRO subscription status (join or cancel), choose emails you subscribe to and much more via your profile page.

Reporting a Bug?

Think there might be a site or app issue? Try your action one more time, but if it's a repeated problem, let us know. We update the Twitter account @bigovenstatus if there are any known site issues or maintenance lasting more than a few minutes.

Found a bug? We'd love to squash it with your help! Please keep in mind that we have plenty of platforms -- BigOven for web, iPhone, iPad, NOOK, Kindle Fire, Windows, Windows Phone, and more. Please let us know which app you're talking about, and file a bug report to help us address the issue.

Add unlimited recipes. Organize in custom folders. Find recipes for your diet. Try BigOven Pro Free